For over 30 years, PDI has set the standard for ERP software in the C-store market. Over 300 companies worldwide rely on PDI’s systems to automate key business processes from decision support, fuel management and workforce support, to financial reporting. Today, the PDI Enterprise Suite is the market leader in the space – but we’re not stopping there! Backed by the investment of TA Associates – one of the largest venture capital firms in the world – PDI is embarking upon an aggressive expansion strategy through internal investment in development as well as intensive M&A activity. The result will be a broader, more powerful, international company that serves customers across the entire supply chain, from wholesalers, to retailers, and every stop in between.
PDI is seeking a technical customer support specialist to join the fast-paced Technical Support department in our Titusville office. This position is responsible for providing technical support to our customers for Intellifuel’s website application, as well as its site hardware. This includes taking rotations for after-hours support to customers for intermittent problems as they arise on nights and weekends, and occasional travel to customer sites to install equipment or troubleshoot problems. This position requires excellent technical and interpersonal skills, a collaborative attitude, and a desire to continuously learn new things.
Required Skills & Experience:
Educational Qualifications/ Pre-Requisites
PDI’s employee-oriented culture provides a supportive and dynamic work environment for high achievers. PDI seeks individuals who value continuous learning, hold high ethical standards, and are top performers in their respective fields. We offer competitive wages, professional development, superb culture, and a highly competitive benefits package. For more information about PDI, please visit our website at https://www.profdata.com. PDI is an Equal Opportunity Employer. We verify employment eligibility for all new hires using e-Verify.